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How do I secure my booking?We require full payment to be made upon the time of booking + a $125 deposit refundable within 48 hours of your event ending, pending no damages to event set up. Date is not secured until payment is made!
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What is included in my booking?Click > EXPERIENCES < and scroll down. You will see each experience we offer and what's included. *Please note: We can make adjustments to any experience (add/remove). Pricing is curated for each individual experience.
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I want to personalize my experience. Can I do that?Yes! We can personalize every experience to your liking. Want a dessert board versus a charcuterie board? Awesome! Want to pass on the candy? No problem. Want 100 candles saying Marry Me in the sand? HECK YAS! Fill out the 'Inquiry Form' under booking and we will work with you to give you the night of your life!
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What if I break something or spill something?Small spills, such as water or non-damaging/dry snacks might not incur a fee. However, the Customer assumes all liability of the event setup and agrees to report any spills, stains or damages to any and all items, electronic equipment, etc. at the conclusion of the event (at the booking “End” time). We reserve the right to deduct from your deposit pending damages that incur during your booking.
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What if it rains?On the rare occassion that the weather does not work in our favor, we are happy to move this experience inside of your home (pending space), or, we can discuss rescheduling the event to a different day.
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Can I bring my pet?In short, no. We are huge animal lovers, but we do not allow pets. If you do decide to bring your furry friend, additional cleaning fees may be deducted from your security deposit.
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Can I book outside of San Diego?We are open to bookings outside of San Diego with ample notice. We do require an additional charge that will be calculated based on location, mileage and time. Contact us directly for more information!
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What if I am running late?We understand things happen, but we ask that you respect our agreed upon time frame and arrive on time. We do not leave until you arrive and are comfortable, then we set up your phone to the projector for your viewing experience. Please note that a prompt arrival at the agreed upon “Start” time of your event is required. The event window begins at the agreed Start time whether or not the customer is on-time. Meaning, any mins/hours the Customer is late will automatically be subtracted from the “Duration” of the booking window specified in the invoice above. Additionally, there is a late fee of $25/20 mins that the Customer is late. This fee will be automatically deducted from the security deposit. If the Customer is 60 mins late, the event is considered complete and the Seaside Cinema team reserves the right to pack up the event. All payments are non-refundable. If the event is completed due to the Customer being 60 mins late, Seaside Cinema reserves the right to decide whether a rescheduled/new booking is a possibility.
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Can we leave early?Timing of your experience will be discussed and agreed upon at booking. You are responsible for the items until we return to pack them up at the arranged time. If you would like to leave earlier than the agreed time, please provide us a 30 min notice via phone call or text.
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What if I need to cancel?Deposits are non-refundable as we have held your date and turned down other events to do so. We don't offer any refunds but we can reschedule your reservation date (subject to availability) one time without penalty up to 72 hours before your picnic event. Within 72 hours, there is a rescheduling fee of $20 per person. Once your experience is set up, we cannot cancel or reschedule.
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Can you accomodate vegetarian/vegan/GF?Absolutely! If you have any dietary requirements, let us know we are more than happy to accommodate. Please let us know during the consultation so we can plan accordingy.
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I have a different question. How can I contact you directly?Please click 'CONTACT' on the menu bar above OR you can email us directly - seasidecinemasd@gmail.com
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